Questions and answers about the hotel.

How can I get there?

INTERNATIONAL Hotel Casino & Tower Suites is situated 18 km from Varna airport. 

You can take a taxi, use public transport (bus N 409) or rent a car. If you would like us to arrange transport for you, please contact our Concierge Desk via e-mail: or tel.: +359 887 397 226.

What documents do I need to register at the INTERNATIONAL?

Any guest of the hotel needs to show a valid ID card, passport or driver's license in order to be registered at the INTERNATIONAL.

What are the standard check-in and check-out hours of the hotel?

The standard check-in time is 14:00 o'clock and check-out at 12:00, noon.

Is there parking? Is it paid?

The INTERNATIONAL Hotel Casino & Tower Suites has its own parking garage. It is free of charge for all guests of the Hotel. The parking lot offers direct access to the hotel and it can accommodate up to 250 cars.

Are pets allowed?

Pets are not allowed.

Can I smoke in the room?

All rooms at the INTERNATIONAL are non-smoking. However, we have rooms with balconies, where guests can smoke.

Is the mini bar paid?

All mini-bar items will be charged as per the rate card, which can be found in your room.

Is there a safe in the rooms?

There is a safe in each guest room and it is free of charge.

Is there Wi-Fi network in the rooms? Is it free?

Yes, there is. The Wi-Fi in the rooms and in the common areas of the hotel – Hotel Lobby, Conference Center, “Le Cafe” Lobby bar, is free of charge for all guests of the hotel and casino.

What forms of payment are accepted?

Guests may use cash or credit card to settle their bill.

Do you have a luggage room?

Yes, you may store your luggage with us, free of charge.

Is babysitting service available?

Yes, we have babysitting services available upon request. Please contact the concierge desk.

Are baby cots available for the rooms?

Yes, we have babysitting services available upon request. Please contact the concierge desk.

Do you have hairdryers in the rooms?

Hairdryers are available in every guest room.

Is there a Medical center at the hotel?

Yes, we have a medical center and there is a doctor on call 24/7. Please contact +359 52 357 189.

Do you have an ATM machine?

There are two ATM machines available at the hotel. One located next to the main entrance of the hotel and one inside of the casino.

How can I scan the QR code? What information does it provide?

The QR code can be scanned with any Android OS or iOS phone through а Bar code Scanner application.

Do I have to pay for the parking?

The parking is free for all hotel guests of INTERNATIONAL. Upon exit you need to validate your parking ticket at our hotel or casino reception desks.

I want flowers, chocolates, champagne, gifts sent to the room. How do I do this?

Please contact the concierge desk at +359 887 397 226/ to organize an order.

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